BC200 Business Decision Making and Problem Solving
DESCRIPTION
This unit focuses on enhancing students’ understanding of problem solving and decision-making processes in business and management practice. This unit will improve students learning and knowledge, incorporating working viably with others, basic deduction, and mindfulness through reflection. Exercises in the unit concentrate on the part of business and innovativeness, assembling and utilizing information to bolster decision making and re- enactment of business procedures to expand students’ critical thinking, knowledge, and comprehension. Students will further develop information mining skills and learn to summarise and synthesise information.
RELEVANT COURSES
*Core unit
Elective unit
CREDIT POINTS
10
DELIVERY MODE
On campus
Intensive
Extensive
PREREQUISITE OR CO-REQUISITE
BC100 Professional Business Communications
UNIT LEARNING OUTCOMES
LO1 Evaluate the nature of problems and critically analyse situations to make effective decisions
LO2 Compare and contrast good and bad decisions and their outcomes
LO3 Critically assess different problem-solving strategies
LO4 Demonstrate decision making in a group/team environment
LO5 Analyse assumptions, constraints and biases in decision making situations
LO6 Interpret risk or the perception of risk influences decision situations and ethics in decision making situations
CONTENT
- The nature of business problems: Complex and simple problems
- How people make decisions under various conditions
- Decision making under certainty and uncertainty
- Problem solving strategies: SMART and other alternatives
- Problem solving: Identifying and implementing solutions
- The role of reason in decision making
- Ethical decision making
- Identifying and managing risk
- Decision making in teams and groups
- Simulations and scenario planning
ASSESSMENT METHODS
- Reflective Journal – 20%
- Group Written Assessment – 30%
- Exam – 50%
PRESCRIBED READINGS
Shannon, C. J. (2021). Collaborative problem solving: A guide to improving your workplace. London: Routledge
Check with the lecturer each semester before purchasing any textbooks